Terms of service

Effective date: July 20, 2026

1. About this website

This website is published by Jayone Foods, Inc. ("Jayone", "we", "us", "our"). It is an informational product catalog. It shows the food and consumer products we manufacture, import, and distribute, together with recipes, company information, and ways to reach us.

This website is not an online store. There is no shopping cart or checkout, we do not take orders here, we do not process payments, and we do not ship products to consumers from this website. Nothing on this website is an offer to sell.

By using this website you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the website.

2. Where our products are sold

Our products are sold through independent retailers, wholesalers, and online marketplaces — for example Amazon, Faire, and grocery stores. When you follow a link from this website to a retailer, you leave our website and you deal directly with that retailer under their own terms, prices, and policies. We do not control and are not responsible for their websites, listings, prices, availability, delivery, or customer service.

Availability differs by retailer and by region. A product shown here may not be carried by every retailer, and it may be discontinued or reformulated without notice.

3. Product information — always read the package label

We work to keep the product information on this website accurate, but it is provided for general reference only.

The label on the physical package is the authoritative source for ingredients, allergens, nutrition, net weight, country of origin, and handling and storage instructions. Formulations, suppliers, and packaging change over time, and this website may not reflect the most recent version of a product. If you have a food allergy or a dietary or medical restriction, always read the label on the package you actually purchased before consuming the product.

Images are for illustration. Packaging, sizes, and product appearance may differ from what is shown. Nothing on this website is medical or nutritional advice.

4. Intellectual property

The content of this website — including text, product photography, brand names, logos, page design, and recipes — is owned by Jayone Foods, Inc. or used with permission, and is protected by copyright, trademark, and other laws. "Jayone" and our brand names and logos are our trademarks. Other names and marks that appear on this website belong to their respective owners.

You may view this website and print or download reasonable portions of it for your own non-commercial reference. You may not copy, republish, distribute, or use our content or trademarks for commercial purposes without our prior written permission.

5. Acceptable use

When using this website, you agree not to:

  • break any applicable law or regulation;
  • infringe our rights or the rights of others;
  • submit false, misleading, abusive, or unlawful content;
  • upload viruses or other harmful code;
  • attempt to gain unauthorized access to the website or its systems;
  • scrape, harvest, or systematically extract data from the website except as permitted by our robots file; or
  • interfere with the operation or security of the website.

We may suspend or block access to the website if we reasonably believe it is being misused.

6. Enquiries and other submissions

If you send us an enquiry through a form on this website, or by email, you are responsible for the accuracy of what you send. Please do not send us confidential information, trade secrets, or sensitive personal information through this website.

If you send us ideas, suggestions, recipes, or other material that we did not request, you agree that we may use it without any obligation of confidentiality, attribution, or payment to you.

We handle personal information you send us in accordance with our Privacy Policy.

7. Links to other websites

This website links to third-party websites, including retailers and social media. Those links are provided for convenience. We do not control those websites, we do not endorse everything on them, and we are not responsible for their content, security, or privacy practices. Review their terms and privacy policies before using them.

8. Disclaimer of warranties

This website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, secure, or error-free, or that the information on it is complete, current, or accurate. Nothing in these Terms limits any warranty that applies to a product you actually purchased from a retailer, or any right you have under applicable consumer protection or food safety law.

9. Limitation of liability

To the fullest extent permitted by law, Jayone Foods, Inc. and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of this website — even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability arising out of or relating to this website will not exceed one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions our liability is limited to the greatest extent permitted by law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Jayone Foods, Inc. and its officers, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms or your misuse of this website.

11. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. You agree that any dispute arising out of or relating to these Terms or this website will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts. This does not deprive you of the protection of mandatory consumer laws of the place where you live.

12. Changes to these Terms

We may update these Terms from time to time. The version posted on this page is the version that applies, and the effective date above tells you when it last changed. Your continued use of the website after we post an update means you accept the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force.

14. How to contact us

Questions about these Terms of Service can be sent to:

Jayone Foods, Inc.
7212 Alondra Blvd, Paramount, CA 90723, USA
Telephone: (562) 633-7400 — Monday to Friday, 8:00 a.m. to 5:00 p.m. Pacific Time
General and wholesale enquiries: info@jayone.com
Product quality and food safety: cs@jayone.com