Our commitment
Accessibility Statement
Jayone Foods is committed to making our online catalog usable by everyone, including people with disabilities. We treat accessibility as ongoing work, not a one-time project.
Conformance status
We target the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This site is currently partially conformant with that standard: most of it meets Level AA, and the exceptions we know about are listed below. We publish this status rather than a blanket claim of full conformance because we would rather be accurate than reassuring.
Known exceptions we are working on
- Recipe article images. Some step-by-step cooking photos on our recipe blog do not yet have descriptive alternative text. We are writing these by hand.
- Company video on the About page. It plays automatically and does not yet offer a pause control.
- Button label contrast. White text on our brand-green buttons measures 4.38:1 against the 4.5:1 minimum for regular-size text. Body copy and links across the site meet or exceed the minimum.
- Decorative icons. Some inline icons are not yet marked as decorative, so a screen reader may announce them unnecessarily.
- Third-party content. Embedded media and retailer widgets we do not control may not meet our targets.
How we evaluated this site
Self-evaluation carried out on 22 July 2026, combining automated checks with a manual review of the site's code and content. Every image the site serves was counted and checked. This assessment has not yet been validated with assistive technology by a disabled user; arranging that review is our next step, and we will update this page when it is done.
Tell us what you find
If you hit an accessibility barrier on this site — or you have a suggestion — please contact us. Tell us the page address and what went wrong, and we will reply within five business days.
- Email: cs@jayone.com
- Phone: +1 (562) 633-7400, Monday to Friday, 8:00–17:00 Pacific
- Mail: Jayone Foods, Inc., 7212 Alondra Blvd, Paramount, CA 90723
If we cannot make something accessible, we will offer another way to get you the same information or complete the same task.
Last reviewed: 22 July 2026.